RETURN POLICY

Last updated February 02, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; minus the actual shipping cost incurred. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the order shipment date. All returned items must be in new and unused condition.

RETURN PROCESS

To return an item, please email customer service at troopleadercentral@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the address provided on the return form.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS  

The following items cannot be returned or exchanged: 

  •     Custom Items   
  •     Dated Items
  •     Shipping Fees 

For defective or damaged products, please contact us at troopleadercentral@gmail.com to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

troopleadercentral@gmail.com